Free shipping on all orders.
TERMS & CONDITIONS
CUSTOMER CARE
At Novelle, we believe exceptional customer care is just as important as exceptional jewelry.
From the moment you visit our store to the day your order arrives, we are committed to making your experience smooth, secure, and enjoyable. Whether you have questions about a product, need assistance with an order, or require support after your purchase, our team is here to help every step of the way.
Your happiness and confidence mean everything to us, and we strive to provide the highest level of care with every interaction.
Email: support@novellestore.com
Novelle — Because every customer deserves to feel valued.
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PRIVACY & SAFETY
At Novelle, your privacy and security are our top priorities. We are committed to protecting your personal information and providing a safe, secure shopping experience.
Any information you share with us—including your name, email address, shipping details, and payment information—is handled with strict confidentiality and used only to process your orders, improve your shopping experience, and provide customer support.
We use industry-standard security measures and encrypted payment processing to help protect your personal and financial information. Novelle does not sell, rent, or share your personal data with third parties for marketing purposes.
By using our website, you agree to the collection and use of your information as described in this policy. We may occasionally update this policy to reflect changes in our services or legal requirements.
If you have any questions or concerns regarding your privacy or the security of your information, please contact us at:
Email: support@novellestore.com
Your trust is important to us, and we are dedicated to keeping your information safe every step of the way.
PAYMENT METHODS
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Credit / Debit Cards